How can we help?
How do I refer friends to Outgo?
Earn up to $500 for every friend you refer!
Share your referral code with friends:
- Navigate to the Profile tab and open the green Referrals menu.
- Tap the Share link button to send a message with your custom referral link. Alternatively, you can tap the Copy icon to copy your referral code
Earn more when you refer
- Get $100 for every successful* referral
- Earn an additional $100 for each truck in their fleet, up to $500 per carrier
- Rinse and repeat - the more you refer, the more you earn!
*See full terms & conditions.
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How soon will funds be deposited into my account?
You can access funds after you submit your Rate confirmation and Bill of lading are approved based on the broker’s status & eligibility.
Four hour funding qualifications
Broker is approved for factoring
Documents are submitted before 3pm EST / 12pm PST
You’ve previously worked with this broker on the Outgo platform
Within 2 business days
Approved brokers you haven’t worked with previously on the Outgo platform or if a rate verification is required.
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If the broker isn’t approved or the invoice isn’t eligible for factoring, funds will be deposited in your Checking account when the invoice is paid by the broker.
How do I reset my password?
Reset your password by
- Tap Sign in at Outgo.co or go directly to app.outgo.co
- Tap Forgot password?
- Enter your email address
- Tap continue
- Follow the instructions sent to your email.
How do I submit load documents?
To submit load documents in the Outgo iOS, Android or or our web application.
- Navigate to the Invoice tab
- Tap + New in the upper left hand corner
- Fill out the form and add all related documents
- Tap submit.
Our team will transcribe the load information, create, and send the invoice on your behalf.
If there are any issues, our team will reach out to you.