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How can we help?
Where can I see my factoring fees?
You can see your Factoring Fees in the Outgo app or website
To see your Factoring Fees
- Navigate to the Invoice tab
- Open an invoice that has been sent or paid by a broker
- Factoring fees are listed next to the amount you’ve factored at the top of the page.
To see a detailed list of each transaction tap the question mark icon next to Factoring Fees
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
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How soon will funds be deposited into my account?
For approved brokers you have worked with on the Outgo platform.
Plus users - Within four hours
Base users - Within 1 business day
For approved brokers you haven’t worked with on the Outgo platform.
Less than 2 business days
For approved brokers you haven’t worked with on the Outgo platform.
If the broker isn’t approved or the invoice isn’t eligible for factoring, funds will be deposited in your Checking account when the invoice is paid by the broker.
How do I reset my password?
Reset your password by
- Tap Sign in at Outgo.co or go directly to app.outgo.co
- Tap Forgot password?
- Enter your email address
- Tap continue
- Follow the instructions sent to your email.
How do I submit load documents?
To submit load documents in the Outgo Ios, android or web app.
- Navigate to the Invoice tab
- Tap + New in the upper left hand corner
- Fill out the form and add all related documents
- Tap submit.
Our team will transcribe the load information, create, and send the invoice on your behalf.
If there are any issues, our team will reach out to you.
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